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  • Please use this form to tell us about any issues with your property. This is the quickest way to report your maintenance issues and will ensure it is logged immediately for action.

  • If your issue involves leaking water you should call us urgently and ensure you turn off the stop cock to prevent further damage. If the leak only occurs when you use a certain item i.e. the shower please continue to use this form but refrain from using that item.

  • If your issue involves fire you should call the emergency services immediately by dialling 999

  • If you smell gas look after your own safety and get out of the house. If safe to do so ventilate the property by opening doors and windows. Do not use any appliances, switch on any lights or use a naked flame. Call 0800 111 999 urgently.

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Sales & Lettings

The Good Pack Ltd. All Rights Reserved. The Good Estate Agent, The Good Letting Agent & Good Property Management are trading names of The Good Pack Ltd Company No. 07441093 Registered Office: 1st Floor, Lemanis House, Stone Street, Lympne, Hythe Kent CT21 4JN The Good Estate Agent is a SAFEagent. SAFE – Safe Agent Fully Endorsed – is a mark denoting firms that protect landlords and tenants money through a client money protection scheme. Full details of the scope of the scheme can be obtained from the scheme operator. For more information on SAFEagent visit www.safeagents.co.uk

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